Hospitality

Hotels & Motels, Temporary Corporate Housing, and Apartment Communities all use mystery shopping services and numerous other business intelligence gathering techniques to provide an objective view of their facilities and offerings of their competitors.

All TrendSource programs include program development, on-going program management and custom web reporting with specialized graphical reports and trending data. In-depth data interpretation and analysis is also available.

Hospitality research programs can include (but are not limited to):

Recognition & Reward
Mystery shops at onsite gift stores, restaurants, parking facilities, etc
Price Comparison
Competitive Analysis & Comparison
General Data Collection (customer service, sales efforts, etc.)
Surveys
Speed of Service
Service and/or Product Quality Measurements
Mystery Caller Phone Programs
Any other measurement requested