Retail

Retail industry leaders, general discounters, specialty retailers, and convenience stores often use TrendSource services to obtain an objective view of their operational performance, seek competitive insights, measure store level compliance, and, in some cases, to resolve merchandising problems. TrendSource provides business intelligence and merchandising services to leading retail clients.

TrendSource programs include program development, on-going program management, custom web reporting, specialized graphical reports and trending data. In-depth data interpretation and analysis is also available.

Retail mystery shopping programs and other business intelligence gathering projects often include one or more of the following:

Recognition & Reward – employees, agents, reps, partners, affiliates
Channel management and optimization
Merchandising Materials and Product Positioning
Compliance / Verification Audits
Digital Photos
Price Comparison
Sales Personnel Performance and Effectiveness
Inventory Measurement
Floor Sample Conditions
Competitive Analysis & Comparison
General Data Collection (customer service, sales efforts, etc.)
Speed of Service Surveys
Service and/or Product Quality Measurements
Phone Evaluations
Other Customized Measurements