The average consumer makes 1.7 trips to the grocery store per week and spends $26.78
per visit. Say you operate 1,000 stores across the nation. If you were to convert
just 10 of these average consumers to loyal customers of your grocery store chain,
that would amount to almost 23.7 million in additional revenue per year. TrendSource
has teamed up with some of the biggest grocery store chains in the world, executing
a variety of programs that continue to pay enormous dividends.
Grocery stores experience competitive forces as much or more than any other industry.
In a market with largely undifferentiated products, several carrying virtually the
same inventory, the only thing that truly separates one store from another is the
experience a customer has while shopping at your store. TrendSource works with Fortune
100 grocery store chains, performing a variety of services including mystery shopping,
WIC compliance audits, and customer intercepts, all with the goal of improving the
customer experience.
