From inception over 20 years ago, TrendSource has provided first-class data collection
complemented with comprehensive reporting and analysis. As a founding member of
the Mystery Shopping Providers Association (MSPA),
TrendSource is distinguished as a pioneer of effective mystery shopping, establishing
a firm foundation in proven mystery shopping methods and continually expanding our
services to provide complete business intelligence. We've compiled a unique proprietary
database of professional and dependable Field Agents that are both demographically
diverse and technologically adept, utilizing a rigorous application process, only
accepting individuals who will uphold our pledge to integrity and quality. Once
selected, performance is carefully monitored by a highly-trained Quality Control
Team, utilizing a performance rating system to ensure accountability of results.
In 2001, TrendSource was awarded
ISO (International Organization for Standardization) certification by meeting
stringent national standards for the development, implementation, monitoring and
continuous improvement of an established quality management system. Our systems
are documented and reviewed both internally and externally by third party audits
in order to maintain this high level of quality as required of ISO certified companies.
These standards have been recognized and adopted by over 90 countries due to their
proven effectiveness, so you can be assured the quality of data you receive is nothing
short of exemplary. Adhering to these strict ISO requirements, TrendSource remains
the benchmark for quality business intelligence programs.
Our proprietary IT systems and tools remain unparalleled in the industry, giving
us the capability to custom design, develop and implement best of class business
data and analysis delivery systems.
We continue to develop our business to address all of your company needs, delivering
Trusted Insight with actionable data.
